[WEBINAR] Challenging Clients, Challenged Lawyers

Event Date

From Wednesday 22 Jul 2020 - 02:30 PM To Wednesday 22 Jul 2020 - 04:45 PM

Venue

Webinar

Organiser

The Law Society of Singapore

Practice Area

Professional Skills

Training Level

General

Public CPD Points

Event Outline

Managing clients in a professional services practice is never easy, particularly when confronted by a challenging client, be it a client who is overly aggressive or demanding, secretive, hostile, vengeful, mentally ill or one who is unwilling to accept advice rendered. How do you go about identifying and understanding their motivations? What practical steps can you take to protect your practice and neutralise their behaviour towards you?

Event Link

LSS-60G-200178

Event Attachment

LSS-60G-200178_EventBrochure.pdf