Singapore Institute of Legal Education

Event Date

From Tuesday 06 May 2025 - 02:00 PM To Tuesday 06 May 2025 - 05:25 PM

Venue

Webinar

Organiser

The Law Society of Singapore

Practice Area

Mandatory Ethics Component (MEC)

MEC segment

NA

Training Level

General

Public MEC Points

3

Event Outline

Managing difficult clients in professional services can be challenging, especially when dealing with aggression, secrecy, hostility, or unwillingness to accept advice. Understanding their motivations and taking proactive steps can help protect your practice and improve interactions. In this session, speakers will share their experiences in identifying challenging clients and provide practical techniques to manage their behavior, minimize complaints, and handle client grievances effectively.

Event Link

LSS-15G-250201

Event Attachment

LSS-250201_EventBrochure.pdf

[WEBINAR] Challenging Clients, Challenged Lawyers